Find quick answers to your questions below...
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
My Account
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• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• I received the wrong product.
• When will my order ship?
Shipping
• Free Shipping Nationwide?
• Do you ship to my country?
• What are my payment choices?
• When will my order ship?
• What is the return policy?
Guarantees
• Satisfaction Guarantee
• Privacy Policy
• Security
Pricing and Billing
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• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
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Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• Are cigarettes toxic?
• Can I take prescription medication while on my detox program?
• Does exercise help during my detox program?
• Expiration Date? MANU Date?
• How do I get the best possible results?
• How do Vale products work?
• How important is Vale's vitamin B complex?
• How long do the effects of a Vale beverage last?
• How long do toxins remain in my body?
• If I "double up" Vale products, will they work better?
• What are toxins?
• What beverages should I avoid during my detox program?
• What foods should I avoid while on my detox program?
• What is the best way to consume a Vale beverage?
• Whats in Vale detox?
• When should I begin cleansing?
• Why should I detoxify?
• How do I contact you?